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Policies

See also our Terms of Use and Accessibility Statement.

Privacy Policy for Joong Boo Market Mobile App

Effective Date: 04/29/2026

Joong Boo Market ("we," "our," or "us") operates the Joong Boo Market mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Mobile phone number (for login authentication)
  • Email address (for newsletter subscription, if opted in)

b. Automatically Collected Information

  • Device information (e.g., device type, operating system)
  • App usage data (via analytics tools)
  • Approximate location data (if permission is granted)

2. How We Use Your Information

We use your information to:

  • Authenticate users via secure OTP login
  • Provide app functionality and personalized content
  • Show nearby store locations based on your location
  • Send push notifications about promotions, events, and updates
  • Manage newsletter subscriptions (if you opt in)
  • Improve app performance and user experience

3. Third-Party Services

We use third-party services to operate the App:

  • Google Firebase (Authentication, analytics, database, and notifications)
  • Mailchimp (Email newsletter subscription management)

These providers may collect and process data in accordance with their own privacy policies.

4. Data Storage and Security

  • User data is securely stored using Firebase services (Firestore and Realtime Database)
  • Authentication is handled via secure OTP verification
  • We do not store sensitive login credentials on our servers
  • We implement reasonable security measures to protect your data

5. Permissions We Request

The App may request the following permissions:

  • Location Services: To identify nearby store locations
  • Push Notifications: To send updates on promotions, events, and news
  • Camera Access: For barcode scanning functionality within the store

You can manage these permissions in your device settings.

6. Data Sharing

We do not sell or rent your personal information.

We may share data only with service providers (e.g., Firebase, Mailchimp) strictly for app functionality.

7. External Links

The App may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.

8. Your Choices

You may:

  • Opt out of push notifications via device settings
  • Disable location access at any time
  • Unsubscribe from emails via the unsubscribe link

9. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at this URL with a revised effective date.

11. Contact Us

If you have any questions, please contact us:

Joong Boo Market

info@chicagofood.com

https://joongboomarket.com/

Website Privacy Policy

Effective Date: October 5, 2026

This policy explains how Joong Boo Market ("we," "our," or "us") handles personal information on this website. Our mobile app has its own privacy policy on this page, and people who apply for a job on this website are covered by the Candidate Privacy Notice.

What we collect

We collect what you choose to give us, plus a small amount of technical information.

  • Contact form: your name, email address, phone number and message.
  • Newsletter sign-up: your email address and, if you give them, your first and last name.
  • App page: if you open our app download page, we count the visit (by device type and any campaign link you came from) and use Google Analytics for Firebase to measure how many people view it.
  • Maps and store ratings: pages that show a map load it from Google, and store ratings come from Google. Google may receive your IP address and browser details when a map loads.
  • Technical information: our hosting provider records standard server logs, such as your IP address, browser type and the pages requested.
  • Browser storage: we save your language choice in a cookie, and settings such as your preferred store, miles or kilometers, and light or dark theme in your browser. These stay on your device.

How we use it

  • To answer your messages.
  • To send the newsletter, if you signed up for it.
  • To understand how many people visit our app page.
  • To keep the website working and secure.
  • To show maps and store ratings.

Who we share it with

  • Google: hosting for this website, maps and ratings, and analytics for the app page.
  • Mailchimp: manages the newsletter list and sends the sign-up confirmation email.
  • Resend: delivers the emails that your contact form messages become.

These providers may only use your information to provide their service to us. We do not sell your personal information and we do not use it for advertising.

How long we keep it

  • Contact messages stay in our email for as long as we need to answer you and keep our business records.
  • Newsletter details are kept until you unsubscribe.
  • Server logs and analytics are kept according to our providers' schedules. For the app page we keep only daily counts, not who visited.

Your choices

You can unsubscribe from the newsletter at any time using the link in every email.

To ask what we hold about you, to correct it, or to have it deleted, email admin@chicagofood.com. We may ask you to confirm it is you.

You can clear cookies and browser storage in your browser settings. The website will still work, but it may forget your language and preferences.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information.

How we protect it

We use reasonable measures to protect the information we receive. No method of storing or sending information is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy. The effective date at the top shows the latest version.

Contact us

Joong Boo Market

admin@chicagofood.com

Candidate Privacy Notice

How we handle the information of people who apply for a job with us.

Read the Candidate Privacy Notice

Return Policy
All returned items must be accompanied by the original receipt. All returns must be made in original condition and include all original packing materials, manuals and accessories. Items can be returned within 30 days from date of purchase for a full refund or exchange.
Warranty Policy
All electronic items bought within 6 month from date of purchase will be fully covered. This includes all labor, parts, and all shipping costs. If it is a mechanical error and we cannot repair the item, we will replace it with a new one. All electronic items bought between 6 months and 3 years from date of purchase will cover labor costs. Customers will be charged for parts and all shipping costs. If it is a mechanical error and we cannot repair the item, the customer will have to call the manufacturer. We are not responsible for damages caused by the customer.