Privacy Policy for Joong Boo Market Mobile App

Effective Date: 04/29/2026

Joong Boo Market (“we,” “our,” or “us”) operates the Joong Boo Market mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Mobile phone number (for login authentication)
• Email address (for newsletter subscription, if opted in)

b. Automatically Collected Information

• Device information (e.g., device type, operating system)
• App usage data (via analytics tools)
• Approximate location data (if permission is granted)

2. How We Use Your Information

We use your information to:

• Authenticate users via secure OTP login
• Provide app functionality and personalized content
• Show nearby store locations based on your location
• Send push notifications about promotions, events, and updates
• Manage newsletter subscriptions (if you opt in)
• Improve app performance and user experience

3. Third-Party Services

We use third-party services to operate the App:

• Google Firebase
  (Authentication, analytics, database, and notifications)
• Mailchimp
  (Email newsletter subscription management)

These providers may collect and process data in accordance with their own privacy policies.

4. Data Storage and Security

• User data is securely stored using Firebase services (Firestore and Realtime Database)
• Authentication is handled via secure OTP verification
• We do not store sensitive login credentials on our servers
• We implement reasonable security measures to protect your data

5. Permissions We Request

The App may request the following permissions:

• Location Services:
  To identify nearby store locations
• Push Notifications:
  To send updates on promotions, events, and news
• Camera Access:
  For barcode scanning functionality within the store

You can manage these permissions in your device settings.

6. Data Sharing

We do not sell or rent your personal information.

We may share data only with service providers (e.g., Firebase, Mailchimp) strictly for app functionality.

7. External Links

The App may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.

8. Your Choices

You may:

• Opt out of push notifications via device settings
• Disable location access at any time
• Unsubscribe from emails via the unsubscribe link

9. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at this URL with a revised effective date.

11. Contact Us

If you have any questions, please contact us:

Joong Boo Market
info@chicagofood.com
https://joongboomarket.com/

Policies

Return Policy:

All returned items must be accompanied by the original receipt. All returns must be made in original condition and include all original packing materials, manuals and accessories. Items can be returned within 30 days from date of purchase for a full refund or exchange.

Warranty Policy:

All electronic items bought within 6 month from date of purchase will be fully covered. This includes all labor, parts, and all shipping costs. If it is a mechanical error and we cannot repair the item, we will replace it with a new one. All electronic items bought between 6 months and 3 years from date of purchase will cover labor costs. Customers will be charged for parts and all shipping costs. If it is a mechanical error and we cannot repair the item, the customer will have to call the manufacturer. We are not responsible for damages caused by the customer.

Manufacturer’s Contact Information:

Most electronic items we send out will have the manufacturer’s contact information inside the box.
Zojirushi (213) 838-7210
Panasonic (714) 373-7200
Tiger (562) 926-7171
LG (847) 437-0708