All returned items must be accompanied by the original receipt. All returns must be made in original condition and include all original packing materials, manuals and accessories. Items can be returned within 30 days from date of purchase for a full refund or exchange.
All electronic items bought within 6 month from date of purchase will be fully covered. This includes all labor, parts, and all shipping costs. If it is a mechanical error and we cannot repair the item, we will replace it with a new one. All electronic items bought between 6 months and 3 years from date of purchase will cover labor costs. Customers will be charged for parts and all shipping costs. If it is a mechanical error and we cannot repair the item, the customer will have to call the manufacturer. We are not responsible for damages caused by the customer.
Manufacturer’s Contact Information:
Most electronic items we send out will have the manufacturer’s contact information inside the box.
Zojirushi (213) 838-7210
Panasonic (714) 373-7200
Tiger (562) 926-7171
LG (847) 437-0708